Five Crucial Steps To Managing An Employee Grievance

If a member of your staff brought up a grievance, would you know how to handle it? Regardless of how good your people practices may be, and how capable your line managers are, at some point in your career, you might well find yourself in a situation whereby you need to follow a formal grievance procedure. This procedure should be included in your staff handbook, and it should always be followed to the letter. It’s crucially important because it can help you to nip any problems in the bud, and…