Are Your Customer Service Standards Slipping?

If your customer service isn’t up to scratch, your profits are seriously going to suffer. Most leaders would probably be quick to say that it isn’t a problem in their operations, but can you honestly say that you couldn’t make some improvements? Working on upping your game in this area is the type of activity that could have a quick and tangible impact on your bottom line, so it’s worth taking some time to pinpoint potential issues and get a handle on them. Not sure where to start? I’m here…