Firstly, have you got a Grievance Policy in place? If not, then you need to get in touch with us ASAP as this is a legally required policy! It’s then a case of making sure you follow your Grievance Process to the letter.
In most cases it’s about investigating what’s happened. A workplace investigation is simply a fact-finding exercise to find out what did, or did not, happen. Investigations can be stressful for all involved but making a decision without one could leave you at risk of legal action.
This means it’s crucial to get it right and if you need our help sorting out a problem properly please get in touch. Here are five ways to ensure your investigation runs smoothly:
- Gather all the information you have and nominate your investigator.
- Conduct interviews with all parties using well-planned questions.
- Evaluate all the evidence, analyse the facts and refer to company policies.
- Make a decision and inform everyone of the outcome without delay.
- Document everything and follow up to make sure people are happy and offer support if needed.
