Category: Culture and change

Culture and change
Emma Browning

Companies With Women Executives Perform Better – So Why Has Representation Stagnated?

The results of the Pipeline’s Women Count 2017 survey were recently published, and they raise some pretty interesting and important questions about female leadership, and the progress we’re making towards ensuring that women are given the opportunity to thrive in senior roles. It was found that FTSE 350 companies with at least 25% of women on the leadership committees delivered almost twice the profit margin as those with no women on the team – the companies with no women on the leadership board achieving worst of all surveyed. It’s safe…
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Culture and change
Emma Browning

Are Your Customer Service Standards Slipping?

If your customer service isn’t up to scratch, your profits are seriously going to suffer. Most leaders would probably be quick to say that it isn’t a problem in their operations, but can you honestly say that you couldn’t make some improvements? Working on upping your game in this area is the type of activity that could have a quick and tangible impact on your bottom line, so it’s worth taking some time to pinpoint potential issues and get a handle on them. Not sure where to start? I’m here…
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Culture and change
Emma Browning

Has The Taylor Review Failed Workers In The Gig Economy?

The Taylor Review was hotly anticipated, and the findings were finally published last month. Commissioned by the Prime Minister back in October, the intention of the report was to take a look at how employment practices need to change in order to keep up with modern business models. It intended to address, amongst other things, employment rights in the gig economy, which is something that hasn’t been far from newspaper headlines over the past few years. Since its publication, the review has come under some pretty heavy criticism. Jason Moyer-Lee,…
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Culture and change
Emma Browning

Should you be Facebook friends with your employees?

There are a ton of challenges that come hand-in-hand with employing a team of staff; Ensuring that productivity is high and that you’re getting a good return on your staffing investment. Keeping up to date with performance reviews. Staying on the right side of employment legislation. And the tricky question of whether you should accept that friend request that you just received on Facebook from your team member? Granted, in the grand scheme of things, this is hardly the kind of challenge that should keep you awake at night. But…
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Culture and change
Emma Browning

I’d like you to buy me a boat for my leaving present please……………..

I have to say that when I read this article, I wasn’t quite sure if I believed it – but it must be true if it’s in the Guardian! The Guardian recently reported that employees had been asked to help pay for a boat as a leaving gift for their departing Director. Now, I’ve had some really lovely gifts when I left my previous employers, including some rather lovely LululGuiness luggage, a Mont Blanc pen, but I didn’t ask for a Porsche or a Harley when I left those businesses!…
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Culture and change
Emma Browning

How to manage Politics in the Workplace

With the government having recently announced an election for 8th June, politics is something that is being discussed up and down the country. As a leader of a workforce, there are many potential problems that this could create. It can be a sensitive subject, fraught with emotion and strong opinions, so it makes sense to know exactly how you can and should deal with any issues that might arise. First of all, you should be aware that you do have the right to ban political campaigning in the workplace. So…
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Culture and change
Emma Browning

A Quick Drink After Work, Or A Serious Problem For Your Business?

Many of us are no strangers to a little tipple after work.A glass of wine with colleagues to put the world to rights. An informal brainstorming session over a few beers. Some all-important bonding and team building away from the constraints and routine of being tied to a desk.   But as a leader, you no doubt fully recognise that alcohol can turn into a serious problem in your workplace if it’s not carefully managed. What would you do if an employee turned up for their shift looking worse for…
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Culture and change
Emma Browning

What To Do When An Employee Unexpectedly Resigns?

So things are ticking along nicely in your business… Your staff are engaged, productive, and they’re smashing their goals. Sales are on the rise, and you’re feeling pretty pleased with the fact that you’ve managed to grow and nurture such an awesome team of employees. But suddenly, there’s a spanner in the works….. Completely out of the blue, a key member of staff tells you that they’re moving on to pastures new. In a small business, this can be a serious blow, and it can have a real impact on…
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Culture and change
Emma Browning

Is Your Next Business Disaster Looming On The Horizon?

You might not be surprised to learn that a high percentage of the enquiries that we get are from business owners who are experiencing what they consider to be ‘a bit of a disaster’, to say the least. Sometimes, it’s that productivity levels have slumped to the extent that they can’t fulfill their agreements with customers and clients.  Occasionally, it’s because they’re facing a tribunal and often, relations with staff have spiraled out of control and they’re not quite sure what to do for the best. They recognise that they…
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Work Life Balance, Business Owner, Outsource, HR Consultant,
Culture and change
Emma Browning

Is Work-Life Balance Ever Really Achievable For Business Owners?

When you dip into an article from an HR consultant about work-life balance, you probably have a few preconceptions about what we’re going to say to you. You might imagine that we’re going to tell you that time off is vital, and that no one can fire on all cylinders without getting some well-deserved time away from the office. Maybe you think that we’re going to drive home the importance of adhering to the legislation around working hours, and ensuring you aren’t breaking the law when it comes to how…
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